The facility of exchange of cut/mutilated/soiled banknotes and issue of good quality clean banknotes/coins should be made available at all bank branches

The facility of exchange of cut/mutilated/soiled banknotes and issue of good quality clean banknotes/coins should be made available at all bank branches (including those of co-operative banks and RRBs). [Circular: RBI/2012-13/428,DCM (NE) No. 3498 /08.07.18/2012-13 (Dated: 28/01/2013)].