Eaton is a diversified power management company providing
energy-efficient solutions that help our customers effectively manage
electrical, hydraulic and mechanical power. A global technology leader,
Eaton acquired Cooper Industries plc in November 2012. The 2012 revenue
of the combined companies was $21.8 billion on a pro forma basis. Eaton
has approximately 102,000 employees and sells products to customers in
more than 175 countries. For more information, visit www.eaton.com.
The International Shared Service Center (ISSC) is one of the five
Finance & Accounts (F&A) shared
service centers operating within
Eaton Corporation. The ISSC-Pune provides services such as Accounts
Payable (including Payment Processing), Travel & Entertainment
(T&E) Expense Management, Accounts Receivable (including Credit,
Collection & Cash Application), General Ledger (Controllership),
Fixed Assets, Treasury, FP&A and Reporting & Analysis (R&A)
to Eaton’s Business Units located globally. ISSC provides the above
services and supports Asia-Pacific, Europe and North America regions.
ISSC is a key enabler to Eaton’s overall growth strategy while
maintaining the highest levels of internal control, compliance to SOX
and transparency of financial reporting. The critical success factors
for the ISSC are delivering outstanding customer service, exceptional
quality and a culture of continuous improvement.
Primary Function
• To take accountability and responsibility for the day to day delivery of the Accounts Payable process to the end customer.
• Developing Strategies: In tandem with the Process Leader &
Site Leader ISSC-Pune to enhance the capability and growth of the shared
service centre. Getting Results & developing strong process culture
not limited to AP process would be primary function. Deploys Shared
Service Strategy within the Accounts Payable function.
• Operation and Functional Responsibility: This position would
report directly to the Process Leader Transaction Services with
Operation and functional responsibilities. The position is operationally
and functionally responsible for the Accounts Payables process APAC
(including Concur- T&E Management process) for ISSC. The primary
task would be to build a scalable and capable organization to deliver
quality services at optimal cost. Should focus on expanding the scope of
services offered in APAC region. This position would also require
working in collaboration functionally with ISSC-Glasgow and NAFSC. To
provide functional expertise in support of one or more end to end
business process/service.
• Customer Engagement: This position would be responsible for
building customer relationship across all customer segments. Developing
initiatives, scheduling regular operational reviews in the process
enhancing the quality of services to the customers. Customer visits to
enhance visibility of ISSC organization and regular updates to the
stakeholders.
• People Management: This position would be responsible for managing
the teams with responsibility for mentoring and developing potential
team leads/managers. Building Organizational Capability would be one of
the primary objectives of this position. Manages, motivates, and
appraises the performance of a team of Accounts Payables professionals.
• Control & Compliance: Control Changes & Governance of the
standard process and reviews regularly with Process Leader/Peer
Reviews/IA/ SOX/ EY audit team. Ensuring compliance of the entity with
Sarbanes-Oxley Act (Section 404/302) and Co-ordinate with the
Statutory/Internal auditors to facilitate the audit process. Keeps
up-to-date with key business changes and process/technical trends and
acts quickly to acquire the knowledge and skills that will contribute to
making the organization an industry benchmark.
• EBS Culture: Implement EBS Pull to the core.
• Customer Focus & Meet and exceed customer expectations –
Develop Customer facing KPIs, periodic meetings to discuss performance
and monitors closely to close out open issues. To plan, schedule and
manage the defined business services, delivering to agreed timescales,
budget, quality criteria and contractual commitments. Stretch to achieve
high quality standards through external benchmarking and process best
practice studies
• Service Delivery: To ensure that the service delivery is being
managed in accordance with the agreed processes and procedures with
regard to.
• To report and escalate service issues in an appropriate and timely
fashion and initiate timely, corrective action where required.
• Process Centric: Develops the organization to make creativity and
innovation a process rather than an occurrence, to address efficiency
and process cycles.
• Strong Control environment: Ensure processes are compliant with
SOX and Internal audit guidelines. To ensure compliance of the entity
financial practices with all respective statutory and Indian
Accounting/Eaton Financial Policies requirements. Responsible for
conforming to corporate policies and reporting, legal requirements,
Indian statutory and US GAAP.
• Quality culture: Drive and leverage various systems and tools to
automate processes and drive process improvements. Encourage use of
quality tools like BPI, EBE, etc.
• To participate in projects, provide support to working parties and
advise on financial practice within the accounting and related
transactions area.
• To identify and manage risk in his/her business activities and
take responsibility for reporting risks in a timely, open and
appropriate manner. Understands and appreciates diversity of approaches
and opposing perspectives on issues and adapting one’s approach to
changing requirements & situations.
Educational Qualifications
Candidate must be CA/MBA/ICWA
•Experienced Leader of People (10-12 years) is essential
Skillset Required
• Knowledge of ERP required.
• Process knowledge or internal control experience
• Effective communication with executive leadership
• Excellent written/oral communication skills
• Demonstrated process improvement and project leadership skills
• Ability to independently achieve consensus and bring forward new ideas to remove barriers
• Proactive work style
• Ability to work under pressure and balance many projects at one time
• Proven Record of delivery of process improvements.
• Ability to own a project and bring it to a logical and successful completion
• Change Management Experience is preferred
• Analytical bent of mind and problem solver
• Core knowledge of AP- Purchase to Pay Cycle
Click here to apply