1. Provide
advice, guidance and training to the Business/Support units (BU/SU) on
operational risk matters including risk management processes, driving
operational risk initiatives, etc for adoption by the units.
2. Engage
with relevant Business/Support Units’ UORM, facilitating the use of
relevant operational risk tools and methodologies, including Risk Event
Reporting, Control Self Assessment (CSA), Key Risk Indicators (KRI), etc
to enable the units to identify, assess and mitigate key operational
risks.
3. Facilitate
the new product/service and outsourcing review process, including
review of proposals from Business/Support Units, providing inputs to
mitigate operational risks.
4. Liaise
with relevant business/support units’ partners in the various control
and support functions e.g. Credit, Compliance, Legal, etc in addressing
operational risk issues arising in the end-to-end processes.
5. Manage
and maintain the ORMS system that enables regular risk reporting and
analysis and liaise with internal support parties (eg ORMS support).
6. Conduct
reviews on operational risk metrics (Risk Events, CSA, KRI, etc) as
appropriate, including the responses and action plans and assessing the
effectiveness of these as adequate mitigants to the risks identified.
7. Identify
and alert senior/unit management of systemic operational risk
issues/emerging trends across businesses, whilst ensuring that there are
appropriate preventive/detective controls in place.
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