CONCENTRATION PROBLEMS

CONCENTRATION PROBLEMS

SHITAL KAKKAR MEHRA is a leading Corporate Etiquette and Protocol Consultant

Q: How can I minimise interruptions at work

A: Interruptions at work are due to technology and colleagues;either way,they lower productivity as they reduce your quiet time.While emails,phone calls and text messages can be easily silenced with the mute button,colleagues who barge in with Excuse me or Can you spare a moment requests pose a real challenge.Some tips for handling interruptions at work:


Master body language signals to communicate Im busy :

Reducing eye contact,glancing at your watch,appearing pre-occupied,leaning forward on your desk versus sitting back on your chair,continuing to stand while chatting or slowly walking towards the door all hint at being busy.


Make your teams self-sufficient :

As the boss or supervisor,you can save time by investing in training your team and by offering clear instructions which take into account anticipated hurdles.Also,schedule tasks which require your 100% attention to quieter times of your work day.


Learn to say no gracefully:

Saying Right now Im wrapping up something but can help you in the evening makes you appear helpful yet allows you time to complete the current task.


Use the word reschedule :

When handling last-minute requests for meetings or help,this word smartly conveys Sure,but not now.


Ensure your written and oral communication is crisp and complete,

minimizing the need for further clarifications or dialogue e.g.its better to email Call me to discuss the ARP account rather than vaguely Call when free.


Subtle moves:

Facing your desk away from the entrance of your cubicle,wearing headphones (without music) and minimising borrowing & lending automatically reduces interruptions.