Don't Argue with Irrational Colleagues

Don't Argue with Irrational Colleagues

It's frustrating to watch a colleague behave irrationally, whether
it's refusing to follow a policy or failing to recognize a good idea.
But people have reasons for doing things, even if you don't fully
understand. Next time a colleague can't consider a completely
reasonable suggestion, try these two things.
Don't insist on rationality. It will only further frustrate you and
make the other person defensive. No matter how many well-constructed
arguments you offer, you won't progress until you understand your
colleague's point of view.
Figure out the other person's rationale. Resistance to logic always
comes from somewhere. Find out what is motivating your coworker,
whether it's conscious or unconscious. Then you can address the
underlying issues.