| 3075
|
Job Title:
|
Business Relationship Partner
|
Job Description:
|
To ensure acquisition &
value build of new to Bank YES FIRST BUSINESS Product/Program &
Trade/Fx led CA customers in the branch in the identified segments
To
Identify, build, acquire and deepen relationships to gain incremental
wallet
share of the high value segment through a superior customer
experience
To ensure high value enhancement through acquisition & deepening in the mapped portfolio
To
Provide a differentiated customer experience that supports our YFB
value proposition. Execute integrated sales, service and relationship
strategies to support growth and retention of business customers.
To
recognize and understand a client's global banking needs in order to
provide holistic financial solutions in collaboration with the PSM
To
focus on profile based cross sell of value added products such as Trade
Forex, CMS, POS, Payment gateway solutions, doorstep banking, working
capital / loan needs & OPDT and family SA
To ensure on boarding, M+1 activation, Value build up & AQB maintenance of accounts acquired
To
Master referral opportunities to grow portfolio. Proactively source,
acquire and expand high value customer relationship by maximizing sale
and service opportunities.
To ensure Sales process adherence & desired value productivity of BRPs
To ensure that team of BRPs meets Yes Performance standards (YPS)
To manage, mentor and motivate the BRP team and evaluate and recommend the appropriate programs for differential training needs
To
ensure catchment mapping & scoping for the CA business with the
help of BRPs along with BBL & prepare a wish list of potential high
value customers from each identified segment in the catchment
To monitor customer profile, understand customer’s business needs & provide appropriate product / pricing solution.
To Anticipate the complex financial needs of the client and offer solutions through a wide range of products, services and tools
To ensure proactive migration of portfolio customers to direct banking channels esp. Net Banking
To
maintain continuous customer engagement with all customers sourced by
self & team through customer visits & proactively resolve
customer issues/queries
To provide regular inputs to product team
on opportunities & segmentation, product features & quality of
portfolio acquired along with competition benchmarking
To develop and continuously upgrade new innovative sales channels & techniques to maximize productivity
To implement the sales monitoring mechanism to measure the productivity of the team
To
monitor the quality of sourcing of products to evaluate developmental
needs of the sales teams and drive the sales system towards quality
standards where risks are well controlled
To derive insights to Competitor Sales activities and effectively counter the efforts
|
Key Skills:
|
Excellent presentation skills
Demonstrated track record of acquiring and managing portfolio of high value customers
Demonstrated Ability in sales planning and conceptualize promotions and marketing initiatives
Strong strategic, analytical, communication and negotiation skills
High impact communication skills to effectively engage affluent consumers
Ability to manage and implement change initiatives by taking ownership and working with all stakeholders
Strong inter-personal skills and leadership ability which encourages and promotes enthusiasm and team spirit
Superior service skills/"client first" approach resulting in strong customer loyalty
|
Location:
|
Bhubaneshwar, Bilaspur, Bokaro, Cuttack, Dhanbad, Jamshedpur, Patna, Puri, Raipur, Ranchi
|
Required Experience:
|
3-6 yrs
|
Positions:
|
60 |
No comments:
Post a Comment